Privacy Policy

1 Who We Are

Introx is a professional communication tool developed by Abhi Tribhuvan. Our app helps individuals and businesses automatically share their professional introduction, business information, website, location, and services with callers after incoming or outgoing calls. Communication may occur through standard SMS or WhatsApp, helping users build stronger professional connections efficiently.

For any privacy matters, contact us at: support@introx.app

2 Data We Collect

We collect the minimum information needed to operate the automated messaging service:

• Account Data: Your mobile number (used as your username to log in).
• Profile Data: Your name, business name, services, website, email — entered voluntarily by you to build your introduction message.
• Call Phone Numbers: The phone number of incoming/outgoing callers — used exclusively as the destination number to send your introduction SMS or WhatsApp message after the call ends. Not stored beyond the immediate send operation (except for secure local sending frequency tracking).
• Message Send Logs: A local count of how many SMS or WhatsApp messages have been sent today and in total — stored on your device only, never transmitted to our servers.
• Device Info: Device ID generated locally for session management — not linked to personal identity.
• Location Data (City/State): We collect coarse location data (City/State) for analytics, usage insights, and ensuring regional compliance.
• Usage Analytics: Anonymous counters (total messages sent) — purely for your in-app dashboard.

3 Android Permissions — Explained

Introx requests the following sensitive Android permissions in strict accordance with Google Play's core functionality rules. Each one has a specific, user-facing purpose:

4 How We Use Your Data

• To authenticate your account and maintain your session.
• To detect call events and trigger your automated SMS or WhatsApp message after a call ends.
• To personalise and generate your professional introduction message.
• To enforce your chosen sending preferences (call direction, frequency, blacklist).
• To show you your own usage analytics (daily & total message count) in the dashboard.
• To send subscription status alerts when your plan expires.

We do not use your data for advertising, profiling, or any purpose beyond operating the core app features.

5 Data Sharing & Third Parties

We may share data only in these limited circumstances:

• Our own backend server — Your account data (mobile number, profile info, subscription status) is stored on our secure servers hosted in India. Transmission is always over HTTPS/TLS.
• WhatsApp / Meta — If you utilize the WhatsApp automation feature, your destination phone numbers and message content are securely passed directly to the WhatsApp application installed on your device to execute the send action.
• Legal requirements — If required by Indian law, court order, or government authority, we may disclose data as legally obligated.
• Business transfer — In the event of a merger or acquisition, user data may transfer to the successor entity under the same privacy protections.

The messages sent by the app travel over your carrier's SMS network or via the WhatsApp platform — not our servers. We have no visibility into or control over carrier or Meta transmission networks.

6 Data Storage & Security

On-device: Your settings, message templates, sending frequency records, and message count logs are stored locally on your device using encrypted Android SharedPreferences. This data is not backed up to Google's cloud backup service.

On our servers: Your account data is stored in a secured database. We implement industry-standard security measures including HTTPS/TLS encryption, access controls, and regular security reviews.

Caller numbers: The caller's phone number is used in-memory at call-end time to send the SMS or WhatsApp message. It is not stored in our remote database — only a sending frequency record (number hash + timestamp) is kept locally on your device so we can respect your configured frequency setting (e.g. "once daily").

7 Data Retention

• Account data — Retained as long as your account is active. Deleted within 30 days of a deletion request.
• On-device data — Cleared when you uninstall the app or use the in-app "Reset" function.
• Sending frequency records — Kept locally; you can reset them anytime from Dashboard → Analytics.

8 Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate profile data.
• Deletion — Request deletion of your account and associated data.
• Revoke permission — Revoke any Android permission at any time from your device Settings → Apps → Introx → Permissions. The app will notify you if a key permission is missing.
• Opt out — Disable the Auto Message feature entirely by toggling it off in the app's Dashboard. The app will immediately stop sending messages without needing to be uninstalled.
• Portability — Request your profile data in a readable format.

To exercise any right, email us at support@introx.app with "Privacy Request" in the subject line.

9 Children's Privacy

Introx is intended for users aged 13 and above. It is a professional business tool designed for adults managing their own communication. We do not knowingly collect data from children under 13. If you believe your child has created an account, contact us immediately at support@introx.app and we will delete the account.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect new app features, such as expanded WhatsApp integrations, or changes in Google Play policies. If we make material changes, we will notify you via an in-app notification or email (if provided) at least 7 days before the change takes effect. The "Last Updated" date at the top of this page will always reflect the current version.

Continued use of the app after changes take effect constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy:

• Email: support@introx.app
• WhatsApp: +91 73853 40292
• Website: Contact Form
• Developer: Abhi Tribhuvan, India

We aim to respond to all privacy requests within 7 business days.